Risk Management

INFINITI HR is dedicated to delivering world-class service and robust employer protection across all 50 states. We excel in reducing employment costs and minimizing risk and liability by leveraging economies of scale. Our commitment is to support clients in creating and maintaining a safe, healthy work environment, guided by industry best practices concerning insurance coverage, operational risk reduction, and compliance with legal standards.

To effectively manage risks and insurance, we have established comprehensive procedures:

Workers’ Compensation Claims: For any inquiries or concerns related to workers’ compensation claims, please contact us at claims@infinitihr.com.

Immediate Incident Reporting: It is crucial that all workplace injuries are reported immediately to an INFINITI HR representative, regardless of the injury's initial severity.

Injury Reporting Process: The injury reporting form must be completed without delay and sent promptly to claims@infinitihr.com.

Medical Treatment Authorization: Direct any employee needing medical attention for work-related injuries to a provider, using the authorization for treatment form provided. Additionally, provide the injured employee with the first fill form for their initial prescription. Subsequent prescriptions will be managed through a prescription card mailed after the claim is set up.

Claims Administration: An INFINITI HR representative will coordinate medical triage, assist with the claims filing process, and oversee the claims administration, including managing expectations for returning to work.

Medical Facility Location: To find an approved medical facility, visit genexservices.com/find-a-provider with the username "Next" and password "Administrators."

Refusal of Treatment: If an employee opts out of medical treatment, ensure they complete and sign the refusal of medical treatment form and keep a copy on file.

Our proactive approach ensures that all aspects of workers’ compensation claims are handled efficiently, maintaining workplace safety and compliance.